U.S. Robotics modems
Carole Leita (leita@netcom.com)Mon, 7 Oct 1996 04:03:14 -0700
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first-round Infopeople computers, this email caught my eye.
I did some checking - both at the site Dick listed in the email he forwarded
(see below) and also looked up, online, the PC World article. It's at:
http://www.pcworld.com/hardware/communications/articles/oct96/1410p045.html
I also took at look at the USRobotics site (http://www.usr.com)
The upshot is that the particular model we bought is not a problem, and, it
looks to me, from what the PC World article and the site cited below said -
the problem is not with the kind of connections most of us are making at our
public computers. Do check out the sites referred to, though.
Carole
>On Tue, 24 Sep 1996, San Benito County Free Library wrote:
>
>> Just in case you didn't hear this.
>>
>> Dick Fish
>> San Benito County Library
>> 470 Fifth Street
>> Hollister, CA. 95023
>> 408 637 2013
General alarm re modems deleted ....
>> >-------------------------------------------------------------------
>> >ATTENTION: US Robotics Sportster Owners (Oct 96 PC World article)
>> >-------------------------------------------------------------------
>> >US Robotics V.34 Sportster Data/Fax and V.34 Sportster Voice modems may
>> >have a 'freeze' problem. This problem occurs primarily in modems
>> >manufactured after April 1996, but has been reported in earlier releases
>> >of the modem. US Robotics has apparently set up a recall/exchange program
>> >for owners of these modems. Contact US Robotics customer support at
>> >847/982-5151 for more information. One frustrated user has set up a web
>> >page documenting the problem at
>> >
>> > http://www.carabelli.com/dentist/lore/usrincident.html
_________________________________
Carole Leita, leita@netcom.com, Internet/Reference Librarian
Berkeley Public Library, http://www.ci.berkeley.ca.us/bpl/
2090 Kittredge St., Berkeley, CA 94704
Voice: 510-644-6100 x313, Fax: 510-644-1145
