Presenter: Francisca Goldsmith
Community-led service development has a long history in British public libraries and a nearly decade-long track record in Canada. Instead of adding projects or tasks to library staff in an effort to promote library services, the community-led approach establishes the library staff as trained listeners and brokers of awareness to provide service development for both marginalized and comfortable community sectors.
The community-led approach helps the library to identify which traditional library roles are now redundant, and thus of little worth to the community, allowing both professional library staff and support staff to concentrate on those services that are meaningful to the public. Community-led service development allows both the community and its library staff to grow, become engaged in the civic sphere they share and find the best venues for individuals to pursue their aspirations for their primary needs of health and welfare, as well as life-long learning and the support of personal values.
At the end of this one-hour webinar, participants will:
This webinar will be of interest to public library directors, managers, trustees and commissioners, as well as library educators.
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- Chat: pdf [82kb]