Staffing for Results: Working Smarter

Instructor: Jeanne Goodrich

Staffing for Results: Working Smarter

• How long does it take to catalog a book?
• Can it be speeded up so some staff hours can be moved from Technical Services to Public Services?
• How do I provide the new services my community wants with the same number of staff?
• How do I staff new or enlarged facilities?
• Why is everyone so stressed when some usage figures are actually down?

Allocating staff to all of a library's activities is a challenging process. Come learn how to use the data gathering and analysis tools included in PLA's newest management publication Staffing for Results, from one of the co-authors.

Workshop Description: This all-day workshop will provide an introduction to the concepts and tools developed in Staffing for Results: A Guide to Working Smarter. You will learn how to use tools of workload analysis to identify, understand, and quantify the work done in your library. At the end of the session, you will be able to determine who is performing a given task, what steps are required in any given work process, whether you are making the most effective use of your existing staff, and whether you need more or different staff. And, you will know how to get the "hard data" you need to make a compelling case for change.

Topics To Be Covered:

• What are the staffing issues facing us?
  • benefits from making changes
  • barriers we face
  • overcoming these barriers
  • linking staff resource management to library goals
• What is workload analysis?
  • numeric analysis
  • process analysis
  • beyond the basics of both
• Planning the workload analysis project
  • the Advisory Group
  • using Project Management methodology
  • communication issues
• Implementing the plan
  • it's about making changes
  • communicating results
  • tailoring the presentation of your findings
  • the cycle of improvement

Who Should Attend: Library Directors, Assistant Directors, managers, Human Resources specialists and anyone else responsible for planning and managing work in libraries.

Please Note: This course is different from the instructor's previous course on Rethinking Library Staffing. This Staffing For Results workshop provides techniques for finding the answers you need to make the kinds of decisions that were discussed in Rethinking Library Staffing (Gumby Meets Dewey).

Prerequisites: None

Please Note: There is a $75.00 fee for this workshop. Infopeople does not provide parking passes, lunch or refreshments.

Check-in: 8:30 to 9 AM Instruction: 9 AM to 4:30 PM