I Do Not Give Medical Advice; I Dispense Quality Health Information
Thursday, June 19, 2008
Session #5 of the Health e-Shows Series
In the day-to-day work of the reference librarian, the health reference interview presents one of the most challenging scenarios. The reasons are many, and each interaction is unique. The user might be distressed or emotional, or may want advice. Low health literacy can be a problem, regardless of the user's education or socio-economic status. The question might refer to a serious diagnosis or life-threatening condition, in which case the reference interaction becomes even more serious and significant.
What determines a successful outcome, both for the library user and the librarian? Is the experience better, worse, or simply different for public librarians as compared with hospital or medical librarians? This interactive webinar will present the differences between regular reference and health reference, with a focus on consumer health reference services in both medical and public library settings. Librarians will learn from the expertise and experience of their colleagues about dispensing quality health information!
No archive is available for this webinar.
Speaker: Kelli Ham
Handouts
The Health e-Shows Series - Information
Infopeople is offering eight webcasts as part of a new consumer health series: Health e-Shows. The sessions will be presented by Kelli Ham, Consumer Health Coordinator, NN/LM Pacific Southwest Region, UCLA Louise M. Darling Biomedical Library.
- Session #1 - A Younger Generation of Older Adults: Health Information for Boomers (Archived October 22, 2007)
- Session #2 - Communicating about Health: Empowering Patrons to Communicate with Their Health Care Providers (December 3, 2007)
- Session #3 - An In-depth Look at MedlinePlus (March 4, 2008)
- Session #4 - Beyond MedlinePlus: Resources That Answer Those Other Tough Health Reference Questions (May 14, 2008)
- Session #5 - I Don't Give Medical Advice; I Dispense Quality Health Information (June 19, 2008)
- Session #6 - Understanding Health Literacy: Why It Is So Important and What Librarians Can Do to Help (August 14, 2008)
- Session #7 - Health Information for Kids and Teens and Seniors, Oh My! (October 28, 2008)
- Session #8 - Finding Easy-to-Read and Multilingual Health Information for Your Patrons (December 1, 2008)