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Reach out to community-based experts

Earlier this week I had an opportunity to learn from an organization that has a lot to teach California public library staff about their comunities. While HealthyCity primarily focuses on public health related matters concerning communities who are frequently untapped as information resources (and underserved by bureaucracies), both their tools and methodologies have much to offer us as information facilitators.

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(Almost) everybody's doin' it

With the initial (but only initial, folks!) deadline for Covered California health insurance marketplace registration upon us next week, there has been much ado about information gathering, the Affordble Care Act, and public libraries. Thanks to the 82 who responded to Infopeople's own survey of California public library activities related to the Affordable Care Act, we can see ourselves in the national context.

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Webinar-based Affordable Care Act training for California library staff

If you are getting the sense that there is a whole lot of variation in the format, content and provenance surrounding essential library staff-specific information about the Affordable Care Act, then you have read the scene accurately!  Before you throw up your metaphoric hands, reach for your mine pick and/or shovel, or take to your bed with an affordable headache, let's break this down into approachable chunks. Today we'll look at webinars:

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Rethinking Reference Collections

Formats for reference resources are evolving and library staff and user expectations are evolving along with them. Are you ready to rethink the purpose and development of your library's reference collection?

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Three Ways to Create Better Materials

 

Flyers, handouts, letters. Even in the age of blogs and tweets, there are times when printed materials are the best way to communicate with your library community. Are your materials as effective as they could be?

Before you start creating your next piece of material, ask these three questions:

What’s the purpose of this piece? Is your material meant to transfer information? To call for action, encouraging the reader to do something? To influence or persuade? Your purpose will affect your approach.

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Let the Timid Play!

Infopeople’s Technology Petting Zoo addresses curiosity that can be expressed in groups who are given the opportunity to play with new means of working and communicating. It’s a kind of planned play date for staff as well as for the interested community in the contracting library’s location. Play dates are a great way to regulate information flow. Sometimes, however, it’s the spontaneous play moment that can reach the individual.

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Ages and Stages of Readers' Advisory

Infopeople regularly offers courses in developing and conducting readers' advisory services targeting adults. Each time this online course is announced there are questions from potential registrants about whether the course is suitable for those performing advisory work with children and/or teens.

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